/* V3.1 fix: force the launcher and mascot layers to remain 100% transparent.
   Some themes add backgrounds, shadows or pseudo-elements to buttons. */
.blu-v3-widget,
.blu-v3-widget *,
.blu-v3-widget *::before,
.blu-v3-widget *::after {
  box-sizing: border-box;
}

.blu-v3-launcher,
.blu-v3-launcher:hover,
.blu-v3-launcher:focus,
.blu-v3-launcher:active {
  -webkit-appearance: none !important;
  appearance: none !important;
  background: transparent !important;
  background-color: transparent !important;
  background-image: none !important;
  border: 0 !important;
  outline: 0 !important;
  box-shadow: none !important;
  min-width: 0 !important;
  min-height: 0 !important;
}

.blu-v3-launcher::before,
.blu-v3-launcher::after,
.blu-v3-mascot-wrap::before,
.blu-v3-mascot-wrap::after {
  content: none !important;
  display: none !important;
  background: transparent !important;
  box-shadow: none !important;
}

.blu-v3-mascot-wrap,
.blu-v3-mascot-body,
.blu-v3-mascot-hand {
  background: transparent !important;
  background-color: transparent !important;
  background-image: none !important;
}

:root {
  --blu-v3-blue: #159ef2;
  --blu-v3-blue-2: #0a75d1;
  --blu-v3-green: #35c978;
  --blu-v3-green-2: #159d4b;
  --blu-v3-navy: #123047;
  --blu-v3-soft: #658094;
  --blu-v3-border: rgba(15, 72, 113, 0.10);
  --blu-v3-shadow: 0 28px 80px rgba(11, 84, 139, 0.24);
}

.blu-v3-widget {
  --blu-v3-launcher-width: 108px;
  --blu-v3-launcher-height: 138px;
  --blu-v3-speech-offset-x: 22%;
  --blu-v3-speech-offset-y: 0%;
  --blu-v3-speech-distance: 105%;
  --blu-v3-body-width: 100%;
  --blu-v3-body-x: 0%;
  --blu-v3-body-y: 0%;
  --blu-v3-hand-width: 37%;
  --blu-v3-hand-x: -1%;
  --blu-v3-hand-y: 11%;
  --blu-v3-hand-origin-x: 82%;
  --blu-v3-hand-origin-y: 92%;
  --blu-v3-wave-from: -10deg;
  --blu-v3-wave-mid: 6deg;
  --blu-v3-wave-to: 16deg;
  --blu-v3-wave-speed: 0.65s;

  position: fixed;
  bottom: 14px;
  z-index: 999999;
  font-family: Arial, Helvetica, sans-serif;
}

.blu-v3-position-right { right: 14px; }
.blu-v3-position-left { left: 14px; }

.blu-v3-launcher {
  position: relative;
  width: var(--blu-v3-launcher-width);
  height: var(--blu-v3-launcher-height);
  padding: 0;
  border: 0;
  background: transparent;
  cursor: pointer;
  overflow: visible;
}

.blu-v3-launcher:focus-visible { outline: none; }

.blu-v3-mascot-wrap {
  position: absolute;
  inset: 0;
  z-index: 5;
}

.blu-v3-mascot-body,
.blu-v3-mascot-hand {
  position: absolute;
  display: block;
  height: auto;
  max-width: none;
  pointer-events: none;
}

.blu-v3-mascot-body {
  width: var(--blu-v3-body-width);
  left: var(--blu-v3-body-x);
  top: var(--blu-v3-body-y);
  z-index: 2;
  filter: drop-shadow(0 16px 18px rgba(9, 62, 99, 0.24));
}

.blu-v3-mascot-hand {
  width: var(--blu-v3-hand-width);
  left: var(--blu-v3-hand-x);
  top: var(--blu-v3-hand-y);
  z-index: 3;
  transform-origin: var(--blu-v3-hand-origin-x) var(--blu-v3-hand-origin-y);
  filter: drop-shadow(0 8px 10px rgba(9, 62, 99, 0.14));
}

.blu-v3-widget:hover .blu-v3-mascot-hand,
.blu-v3-widget.active .blu-v3-mascot-hand {
  animation: bluV3HandWave var(--blu-v3-wave-speed) ease-in-out infinite alternate;
}

.blu-v3-widget:hover .blu-v3-mascot-body,
.blu-v3-widget.active .blu-v3-mascot-body {
  animation: bluV3BodyFloat 2.1s ease-in-out infinite;
}

.blu-v3-aura {
  background-color: transparent !important;
  position: absolute;
  left: 4%;
  right: 4%;
  bottom: 4px;
  height: 40%;
  z-index: 1;
  border-radius: 999px;
  background:
    radial-gradient(circle at 34% 46%, rgba(21,158,242,.34), rgba(21,158,242,0) 58%),
    radial-gradient(circle at 72% 40%, rgba(53,201,120,.30), rgba(53,201,120,0) 58%);
  filter: blur(14px);
  pointer-events: none;
}

.blu-v3-ring {
  background-color: transparent !important;
  position: absolute;
  left: 16%;
  bottom: 6px;
  width: 68%;
  height: 54%;
  z-index: 0;
  border-radius: 50%;
  border: 2px solid rgba(53, 201, 120, .24);
  opacity: .9;
  animation: bluV3Pulse 2.7s ease-out infinite;
  pointer-events: none;
}

.blu-v3-online {
  position: absolute;
  right: 4px;
  top: 24%;
  z-index: 8;
  width: 15px;
  height: 15px;
  border-radius: 999px;
  background: var(--blu-v3-green);
  border: 3px solid #fff;
  box-shadow: 0 0 0 5px rgba(53,201,120,.18), 0 10px 20px rgba(20,142,77,.28);
}

.blu-v3-bubble {
  position: absolute;
  z-index: 2;
  width: 10px;
  height: 10px;
  border-radius: 999px;
  background: rgba(190, 237, 255, .78);
  border: 1px solid rgba(255,255,255,.85);
  opacity: 0;
  pointer-events: none;
}

.blu-v3-bubble-1 { left: -8px; top: 24%; }
.blu-v3-bubble-2 { right: -5px; top: 18%; width: 8px; height: 8px; }
.blu-v3-bubble-3 { right: 4px; top: 55%; width: 12px; height: 12px; }

.blu-v3-widget:hover .blu-v3-bubble-1,
.blu-v3-widget.active .blu-v3-bubble-1 { animation: bluV3Bubble 1.35s ease-in-out infinite; }
.blu-v3-widget:hover .blu-v3-bubble-2,
.blu-v3-widget.active .blu-v3-bubble-2 { animation: bluV3Bubble 1.55s ease-in-out infinite .18s; }
.blu-v3-widget:hover .blu-v3-bubble-3,
.blu-v3-widget.active .blu-v3-bubble-3 { animation: bluV3Bubble 1.45s ease-in-out infinite .32s; }

.blu-v3-speech {
  position: absolute;
  bottom: calc(var(--blu-v3-launcher-height) * .48);
  padding: 12px 15px;
  border-radius: 999px;
  background: rgba(255,255,255,.94);
  color: var(--blu-v3-navy);
  border: 1px solid rgba(21,158,242,.10);
  box-shadow: 0 18px 40px rgba(15,84,132,.15);
  backdrop-filter: blur(12px);
  font-size: 14px;
  font-weight: 800;
  line-height: 1;
  white-space: nowrap;
  opacity: 0;
  pointer-events: none;
  transition: opacity .25s ease, transform .25s ease;
}

.blu-v3-position-right .blu-v3-speech {
  right: calc(var(--blu-v3-launcher-width) * (var(--blu-v3-speech-distance) / 100));
  transform: translateX(calc(12px - var(--blu-v3-speech-offset-x))) translateY(var(--blu-v3-speech-offset-y));
}
.blu-v3-position-left .blu-v3-speech {
  left: calc(var(--blu-v3-launcher-width) * (var(--blu-v3-speech-distance) / 100));
  transform: translateX(calc(-12px + var(--blu-v3-speech-offset-x))) translateY(var(--blu-v3-speech-offset-y));
}

.blu-v3-widget:hover .blu-v3-speech,
.blu-v3-widget.active .blu-v3-speech {
  opacity: 1;
}

.blu-v3-position-right:hover .blu-v3-speech,
.blu-v3-position-right.active .blu-v3-speech {
  transform: translateX(calc(0px - var(--blu-v3-speech-offset-x))) translateY(var(--blu-v3-speech-offset-y));
}

.blu-v3-position-left:hover .blu-v3-speech,
.blu-v3-position-left.active .blu-v3-speech {
  transform: translateX(var(--blu-v3-speech-offset-x)) translateY(var(--blu-v3-speech-offset-y));
}

.blu-v3-panel {
  position: absolute;
  bottom: calc(var(--blu-v3-launcher-height) + 16px);
  width: 358px;
  max-height: min(78vh, 640px);
  overflow: auto;
  border: 1px solid var(--blu-v3-border);
  border-radius: 28px;
  background: linear-gradient(180deg, rgba(255,255,255,.98) 0%, rgba(250,253,255,.96) 100%);
  box-shadow: var(--blu-v3-shadow);
  backdrop-filter: blur(16px);
  opacity: 0;
  transform: translateY(18px) scale(.955);
  pointer-events: none;
  transition: opacity .28s ease, transform .28s ease;
  scrollbar-width: thin;
  scrollbar-color: rgba(21,158,242,.35) transparent;
}
.blu-v3-position-right .blu-v3-panel { right: 0; }
.blu-v3-position-left .blu-v3-panel { left: 0; }
.blu-v3-widget.active .blu-v3-panel { opacity: 1; transform: translateY(0) scale(1); pointer-events: auto; }

.blu-v3-panel-head {
  position: relative;
  display: grid;
  grid-template-columns: 64px 1fr;
  gap: 13px;
  padding: 18px;
  border-bottom: 1px solid rgba(15,72,113,.07);
  background:
    radial-gradient(circle at 18% 14%, rgba(21,158,242,.16), rgba(21,158,242,0) 42%),
    radial-gradient(circle at 88% 10%, rgba(53,201,120,.15), rgba(53,201,120,0) 46%),
    linear-gradient(180deg, rgba(244,251,255,.98), rgba(255,255,255,.98));
}

.blu-v3-avatar {
  width: 64px; height: 64px; border-radius: 22px; background: #fff; overflow: hidden;
  box-shadow: 0 14px 28px rgba(13,84,138,.12); border: 1px solid rgba(21,158,242,.10);
}
.blu-v3-avatar-image { width: 100%; height: 112%; object-fit: contain; object-position: center bottom; display: block; }
.blu-v3-avatar-image.is-custom { width: 100%; height: 100%; object-fit: cover; object-position: center center; display: block; }
.blu-v3-head-copy { min-width: 0; padding-right: 70px; }
.blu-v3-title { color: var(--blu-v3-navy); font-size: 18px; font-weight: 900; line-height: 1.14; letter-spacing: -.02em; }
.blu-v3-subtitle { margin-top: 5px; color: var(--blu-v3-soft); font-size: 12.5px; line-height: 1.38; font-weight: 500; }
.blu-v3-status {
  position: absolute; right: 16px; top: 16px; display: inline-flex; align-items: center; gap: 6px; padding: 7px 10px;
  border-radius: 999px; background: rgba(255,255,255,.88); border: 1px solid rgba(53,201,120,.18); color: var(--blu-v3-green-2);
  font-size: 10.5px; font-weight: 900; text-transform: uppercase; letter-spacing: .04em; box-shadow: 0 8px 20px rgba(19,103,66,.08);
}
.blu-v3-status span { width: 7px; height: 7px; border-radius: 999px; background: var(--blu-v3-green); box-shadow: 0 0 0 4px rgba(53,201,120,.17); }
.blu-v3-panel-body { padding: 13px; }

.blu-v3-link,
.blu-v3-shortcode-toggle {
  width: 100%; display: grid; grid-template-columns: 50px 1fr 18px; gap: 12px; align-items: center;
  margin-bottom: 10px; padding: 13px; border-radius: 20px; border: 1px solid rgba(15,72,113,.07);
  background: linear-gradient(180deg, #ffffff 0%, #fbfeff 100%); box-shadow: 0 8px 22px rgba(13,84,138,.055);
  color: var(--blu-v3-navy); text-decoration: none; text-align: left;
  transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease, background .18s ease;
}
.blu-v3-shortcode-toggle { cursor: pointer; font-family: inherit; }
.blu-v3-link:hover,.blu-v3-shortcode-toggle:hover {
  transform: translateY(-2px); border-color: rgba(21,158,242,.19); background: linear-gradient(180deg, #fff 0%, #f5fbff 100%);
  box-shadow: 0 16px 32px rgba(13,84,138,.11); color: var(--blu-v3-navy);
}

.blu-v3-link-icon { width: 50px; height: 50px; display: grid; place-items: center; border-radius: 18px; background: linear-gradient(180deg, #f4fbff, #eaf7ff); }
.blu-v3-link-icon svg { width: 24px; height: 24px; fill: var(--blu-v3-blue-2); display: block; }
.blu-v3-link[data-type="whatsapp"] .blu-v3-link-icon { background: linear-gradient(180deg, #effdf6, #dcf9e9); }
.blu-v3-link[data-type="whatsapp"] .blu-v3-link-icon svg { fill: var(--blu-v3-green-2); }

.blu-v3-link-copy { min-width: 0; display: flex; flex-direction: column; gap: 3px; }
.blu-v3-link-copy strong { color: var(--blu-v3-navy); font-size: 14px; line-height: 1.18; font-weight: 900; }
.blu-v3-link-copy em { color: var(--blu-v3-soft); font-size: 12px; line-height: 1.28; font-style: normal; font-weight: 500; }
.blu-v3-link-arrow,.blu-v3-shortcode-arrow { color: #8caabd; font-size: 23px; line-height: 1; transition: transform .18s ease; }
.blu-v3-shortcode-box { display: none; margin: 10px 0 2px; padding: 15px; border: 1px solid rgba(15,72,113,.08); border-radius: 20px; background: linear-gradient(180deg, #fff, #fbfeff); box-shadow: inset 0 1px 0 rgba(255,255,255,.8); }
.blu-v3-widget.shortcode-open .blu-v3-shortcode-box { display: block; }
.blu-v3-widget.shortcode-open .blu-v3-shortcode-arrow { transform: rotate(180deg); }

.blu-v3-shortcode-box input,.blu-v3-shortcode-box textarea,.blu-v3-shortcode-box select { max-width: 100%; }
.blu-v3-shortcode-box input,.blu-v3-shortcode-box textarea,.blu-v3-shortcode-box select,.blu-v3-shortcode-box button { border-radius: 12px; }

@keyframes bluV3BodyFloat {
  0%,100% { transform: translateY(0px); }
  50% { transform: translateY(-4px); }
}
@keyframes bluV3HandWave {
  0% { transform: rotate(var(--blu-v3-wave-from)); }
  50% { transform: rotate(var(--blu-v3-wave-mid)); }
  100% { transform: rotate(var(--blu-v3-wave-to)); }
}
@keyframes bluV3Pulse {
  0% { transform: scale(.75); opacity: .70; }
  70% { transform: scale(1.18); opacity: 0; }
  100% { transform: scale(1.18); opacity: 0; }
}
@keyframes bluV3Bubble {
  0% { opacity: 0; transform: translateY(10px) scale(.58); }
  35% { opacity: 1; }
  100% { opacity: 0; transform: translateY(-24px) scale(1.16); }
}

@media (max-width: 768px) {
  .blu-v3-widget { bottom: 14px; }
  .blu-v3-position-right { right: 14px; }
  .blu-v3-position-left { left: 14px; }
  .blu-v3-speech { display: none; }
  .blu-v3-panel { width: min(92vw, 350px); bottom: calc(var(--blu-v3-launcher-height) + 12px); border-radius: 24px; }
  .blu-v3-panel-head { grid-template-columns: 58px 1fr; }
  .blu-v3-avatar { width: 58px; height: 58px; }
  .blu-v3-head-copy { padding-right: 0; }
  .blu-v3-status { position: static; grid-column: 2; justify-self: start; margin-top: -2px; }
  .blu-v3-hide-mobile { display: none !important; }
}

@media (prefers-reduced-motion: reduce) {
  .blu-v3-mascot-body,.blu-v3-mascot-hand,.blu-v3-ring,.blu-v3-bubble { animation: none !important; }
  .blu-v3-link,.blu-v3-shortcode-toggle,.blu-v3-panel,.blu-v3-speech { transition: none !important; }
}


/* V3.1.3 auto-hide recall button */
.blu-v3-recall {
  position: absolute;
  bottom: 0;
  z-index: 20;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  min-height: 40px;
  padding: 9px 13px;
  border: 1px solid rgba(21,158,242,.14) !important;
  border-radius: 999px;
  background: rgba(255,255,255,.94) !important;
  color: var(--blu-v3-navy);
  box-shadow: 0 14px 34px rgba(11,84,139,.16) !important;
  backdrop-filter: blur(12px);
  font-family: Arial, Helvetica, sans-serif;
  font-size: 13px;
  font-weight: 900;
  line-height: 1;
  cursor: pointer;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(8px) scale(.92);
  transition: opacity .24s ease, transform .24s ease, visibility .24s ease;
}

.blu-v3-position-right .blu-v3-recall { right: 0; }
.blu-v3-position-left .blu-v3-recall { left: 0; }

.blu-v3-recall-dot {
  width: 10px;
  height: 10px;
  border-radius: 999px;
  background: var(--blu-v3-green);
  box-shadow: 0 0 0 5px rgba(53,201,120,.16);
}

.blu-v3-widget.blu-v3-sleeping .blu-v3-launcher,
.blu-v3-widget.blu-v3-sleeping .blu-v3-speech,
.blu-v3-widget.blu-v3-sleeping .blu-v3-panel {
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
}

.blu-v3-widget.blu-v3-sleeping .blu-v3-launcher {
  transform: translateY(12px) scale(.82);
}

.blu-v3-widget.blu-v3-sleeping .blu-v3-recall {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
  transform: translateY(0) scale(1);
}

.blu-v3-widget.blu-v3-waking .blu-v3-launcher {
  animation: bluV3Wake .34s ease-out;
}

@keyframes bluV3Wake {
  0% { transform: translateY(10px) scale(.82); opacity: 0; }
  100% { transform: translateY(0) scale(1); opacity: 1; }
}


/* V3.1.4: panel close button, tighter corner, online/offline status */
.blu-v3-close {
  position: absolute;
  right: 14px;
  bottom: 14px;
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(15,72,113,.09) !important;
  border-radius: 999px;
  background: rgba(255,255,255,.92) !important;
  color: var(--blu-v3-navy);
  box-shadow: 0 10px 22px rgba(13,84,138,.10) !important;
  font-size: 22px;
  font-weight: 700;
  line-height: 1;
  cursor: pointer;
  z-index: 8;
}

.blu-v3-close:hover {
  background: #fff !important;
  color: #d93025;
  transform: scale(1.04);
}

.blu-v3-is-online .blu-v3-online,
.blu-v3-is-online .blu-v3-status span,
.blu-v3-is-online .blu-v3-recall-dot {
  background: var(--blu-v3-green);
}

.blu-v3-is-offline .blu-v3-online,
.blu-v3-is-offline .blu-v3-status span,
.blu-v3-is-offline .blu-v3-recall-dot {
  background: #e53935;
  box-shadow: 0 0 0 5px rgba(229,57,53,.16), 0 10px 20px rgba(160,32,28,.22);
}

.blu-v3-is-online .blu-v3-status {
  color: var(--blu-v3-green-2);
  border-color: rgba(53,201,120,.18);
}

.blu-v3-is-offline .blu-v3-status {
  color: #d93025;
  border-color: rgba(229,57,53,.18);
}

.blu-v3-widget.blu-v3-sleeping {
  width: auto;
  height: auto;
}

.blu-v3-widget.blu-v3-sleeping .blu-v3-recall {
  bottom: 0;
}

/* keep mascot visually in the real corner instead of drifting toward screen center */
.blu-v3-position-right .blu-v3-launcher {
  transform-origin: right bottom;
}

.blu-v3-position-left .blu-v3-launcher {
  transform-origin: left bottom;
}


/* V3.1.5: stronger close button, top-right inside panel */
.blu-v3-panel .blu-v3-close {
  position: absolute !important;
  top: 12px !important;
  right: 12px !important;
  bottom: auto !important;
  width: 42px !important;
  height: 42px !important;
  display: grid !important;
  place-items: center !important;
  z-index: 30 !important;
  border: 2px solid rgba(217,48,37,.22) !important;
  border-radius: 999px !important;
  background: #ffffff !important;
  color: #d93025 !important;
  box-shadow: 0 12px 28px rgba(217,48,37,.18), 0 8px 20px rgba(13,84,138,.12) !important;
  font-size: 28px !important;
  font-weight: 900 !important;
  line-height: 1 !important;
  cursor: pointer !important;
  opacity: 1 !important;
  visibility: visible !important;
  transition: transform .18s ease, background .18s ease, color .18s ease, box-shadow .18s ease !important;
}

.blu-v3-panel .blu-v3-close:hover,
.blu-v3-panel .blu-v3-close:focus {
  background: #d93025 !important;
  color: #ffffff !important;
  border-color: #d93025 !important;
  transform: scale(1.06) !important;
  box-shadow: 0 16px 34px rgba(217,48,37,.25), 0 8px 20px rgba(13,84,138,.12) !important;
  outline: none !important;
}

.blu-v3-panel-head {
  padding-right: 62px !important;
}

.blu-v3-head-copy {
  padding-right: 32px !important;
}

.blu-v3-status {
  right: 60px !important;
  top: 18px !important;
}

@media (max-width: 768px) {
  .blu-v3-panel .blu-v3-close {
    top: 10px !important;
    right: 10px !important;
    width: 40px !important;
    height: 40px !important;
    font-size: 26px !important;
  }

  .blu-v3-status {
    right: auto !important;
    top: auto !important;
  }

  .blu-v3-panel-head {
    padding-right: 58px !important;
  }
}


/* V3.1.6: hide widget while a cookie banner/consent module is active */
.blu-v3-widget.blu-v3-cookie-blocked {
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
  transform: translateY(16px) scale(.9) !important;
}


/* V3.1.7 hard cookie block: absolute priority over mascot/recall/panel */
.blu-v3-widget.blu-v3-cookie-blocked,
.blu-v3-widget.blu-v3-cookie-blocked *,
.blu-v3-widget.blu-v3-cookie-blocked .blu-v3-recall {
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
}

.blu-v3-widget.blu-v3-cookie-blocked {
  transform: translateY(20px) scale(.85) !important;
}


/* V3.1.8: delayed initial display, replacing cookie-banner detection */
.blu-v3-widget.blu-v3-delay-pending:not(.blu-v3-delay-ready) {
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
  transform: translateY(16px) scale(.92) !important;
}

.blu-v3-widget.blu-v3-delay-ready {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
}


/* V3.1.9: social media section */
.blu-v3-social-section {
  margin: 2px 0 10px;
  padding: 13px;
  border-radius: 20px;
  border: 1px solid rgba(15,72,113,.07);
  background: linear-gradient(180deg, #ffffff 0%, #fbfeff 100%);
  box-shadow: 0 8px 22px rgba(13,84,138,.055);
}

.blu-v3-social-title {
  margin-bottom: 10px;
  color: var(--blu-v3-navy);
  font-size: 13px;
  font-weight: 900;
  line-height: 1.2;
}

.blu-v3-social-icons {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 9px;
}

.blu-v3-social-icon {
  display: flex;
  min-height: 62px;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  border-radius: 17px;
  text-decoration: none;
  color: var(--blu-v3-navy);
  background: linear-gradient(180deg, #f7fcff, #eef8ff);
  border: 1px solid rgba(21,158,242,.10);
  transition: transform .18s ease, box-shadow .18s ease, background .18s ease;
}

.blu-v3-social-icon:hover {
  transform: translateY(-2px);
  box-shadow: 0 12px 24px rgba(13,84,138,.11);
  background: #ffffff;
  color: var(--blu-v3-navy);
}

.blu-v3-social-icon svg {
  width: 24px;
  height: 24px;
  display: block;
  fill: currentColor;
}

.blu-v3-social-icon span {
  font-size: 11px;
  font-weight: 800;
  line-height: 1;
}

.blu-v3-social-facebook {
  color: #1877f2;
}

.blu-v3-social-instagram {
  color: #c13584;
}

.blu-v3-social-tiktok {
  color: #111827;
}


/* V3.2.1: recall button is the anchor; mascot appears exactly above it */
.blu-v3-widget {
  width: auto !important;
  height: auto !important;
}

.blu-v3-launcher {
  position: absolute !important;
  right: 50% !important;
  left: auto !important;
  bottom: 48px !important;
  transform: translateX(50%) !important;
  transform-origin: center bottom !important;
  transition: opacity .24s ease, visibility .24s ease, transform .24s ease !important;
}

.blu-v3-position-left .blu-v3-launcher {
  left: 50% !important;
  right: auto !important;
  transform: translateX(-50%) !important;
}

.blu-v3-widget:not(.blu-v3-sleeping) .blu-v3-recall {
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
  transform: translateY(8px) scale(.92) !important;
}

.blu-v3-widget.blu-v3-sleeping .blu-v3-recall {
  opacity: 1 !important;
  visibility: visible !important;
  pointer-events: auto !important;
  transform: translateY(0) scale(1) !important;
}

.blu-v3-widget.blu-v3-sleeping .blu-v3-launcher {
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
  transform: translateX(50%) translateY(12px) scale(.82) !important;
}

.blu-v3-position-left.blu-v3-sleeping .blu-v3-launcher {
  transform: translateX(-50%) translateY(12px) scale(.82) !important;
}

.blu-v3-widget.blu-v3-delay-pending:not(.blu-v3-delay-ready) {
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
  transform: translateY(16px) scale(.92) !important;
}

.blu-v3-widget.blu-v3-delay-ready {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
}

/* panel opens above the anchored button/mascot */
.blu-v3-panel {
  bottom: calc(var(--blu-v3-launcher-height) + 62px) !important;
}

.blu-v3-speech {
  bottom: calc(var(--blu-v3-launcher-height) + 78px) !important;
}

/* while active, keep recall hidden and launcher above its future position */
.blu-v3-widget.active .blu-v3-recall {
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
}

@media (max-width: 768px) {
  .blu-v3-launcher {
    bottom: 46px !important;
  }
  .blu-v3-panel {
    bottom: calc(var(--blu-v3-launcher-height) + 58px) !important;
  }
}

/* V3.2.2: image optimization helpers */
.blu-v3-avatar-image { aspect-ratio: 1 / 1; }
.blu-v3-mascot-body img, .blu-v3-mascot-hand img { width: 100%; height: auto; }


/* V3.2.3: WebP picture wrappers for mascot layers */
.blu-v3-mascot-wrap picture {
  display: contents;
}

.blu-v3-mascot-body,
.blu-v3-mascot-hand {
  height: auto;
}


/* V3.2.4: centered status under subtitle + fixed schedule colors */
.blu-v3-panel-head {
  grid-template-columns: 64px 1fr !important;
  align-items: center !important;
  padding-right: 62px !important;
}

.blu-v3-head-copy {
  padding-right: 0 !important;
  text-align: center !important;
}

.blu-v3-title,
.blu-v3-subtitle {
  text-align: center !important;
}

.blu-v3-status,
.blu-v3-panel-head .blu-v3-status {
  position: static !important;
  right: auto !important;
  top: auto !important;
  bottom: auto !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  gap: 7px !important;
  margin: 10px auto 0 !important;
  width: fit-content !important;
  min-width: 86px !important;
  padding: 8px 13px !important;
  border-radius: 999px !important;
  background: rgba(255,255,255,.92) !important;
  font-size: 11px !important;
  font-weight: 900 !important;
  line-height: 1 !important;
  text-transform: uppercase !important;
  letter-spacing: .04em !important;
  box-shadow: 0 8px 20px rgba(19,103,66,.08) !important;
}

.blu-v3-status span {
  width: 8px !important;
  height: 8px !important;
  min-width: 8px !important;
  border-radius: 999px !important;
}

.blu-v3-is-online .blu-v3-status {
  color: var(--blu-v3-green-2) !important;
  border-color: rgba(53,201,120,.22) !important;
}

.blu-v3-is-online .blu-v3-status span {
  background: var(--blu-v3-green) !important;
  box-shadow: 0 0 0 4px rgba(53,201,120,.17) !important;
}

.blu-v3-is-offline .blu-v3-status {
  color: #d93025 !important;
  border-color: rgba(229,57,53,.22) !important;
}

.blu-v3-is-offline .blu-v3-status span {
  background: #e53935 !important;
  box-shadow: 0 0 0 4px rgba(229,57,53,.17) !important;
}

@media (max-width: 768px) {
  .blu-v3-panel-head {
    grid-template-columns: 58px 1fr !important;
    padding-right: 58px !important;
  }

  .blu-v3-head-copy,
  .blu-v3-title,
  .blu-v3-subtitle {
    text-align: center !important;
  }

  .blu-v3-status,
  .blu-v3-panel-head .blu-v3-status {
    position: static !important;
    justify-self: center !important;
    margin-left: auto !important;
    margin-right: auto !important;
  }
}


/* V3.2.5: configurable menu scale */
.blu-v3-widget {
  --blu-v3-menu-scale: 1;
}

.blu-v3-panel {
  transform-origin: right bottom !important;
}

.blu-v3-position-left .blu-v3-panel {
  transform-origin: left bottom !important;
}

.blu-v3-widget.active .blu-v3-panel {
  transform: translateY(0) scale(var(--blu-v3-menu-scale)) !important;
}

.blu-v3-widget:not(.active) .blu-v3-panel {
  transform: translateY(18px) scale(calc(var(--blu-v3-menu-scale) * .955)) !important;
}

.blu-v3-panel {
  max-height: calc((100vh - 40px) / var(--blu-v3-menu-scale)) !important;
}


/* V3.2.7: mobile position controls for AJUTOR / launcher */
@media (max-width: 768px) {
  .blu-v3-widget {
    bottom: var(--blu-v3-mobile-bottom-offset) !important;
  }

  .blu-v3-position-right {
    right: var(--blu-v3-mobile-side-offset) !important;
    left: auto !important;
  }

  .blu-v3-position-left {
    left: var(--blu-v3-mobile-side-offset) !important;
    right: auto !important;
  }

  .blu-v3-widget.blu-v3-sleeping .blu-v3-recall {
    bottom: 0 !important;
  }
}


/* V3.2.8: modern AJUTOR button with glossy blu look */
.blu-v3-recall {
  position: absolute;
  bottom: 0;
  z-index: 24;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 9px;
  min-height: 44px;
  padding: 10px 16px 10px 14px;
  border: 1px solid rgba(255,255,255,.38) !important;
  border-radius: 18px !important;
  background:
    linear-gradient(180deg, rgba(255,255,255,.34) 0%, rgba(255,255,255,.06) 42%, rgba(255,255,255,0) 43%),
    linear-gradient(135deg, #1fb1ff 0%, #129af2 44%, #0f7ed8 100%) !important;
  color: #ffffff !important;
  box-shadow:
    0 16px 32px rgba(15,126,216,.30),
    0 8px 18px rgba(13,84,138,.20),
    inset 0 1px 0 rgba(255,255,255,.55),
    inset 0 -2px 8px rgba(8,66,117,.16) !important;
  backdrop-filter: blur(12px);
  font-family: Arial, Helvetica, sans-serif;
  font-size: 13px;
  font-weight: 900;
  letter-spacing: .02em;
  line-height: 1;
  cursor: pointer;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(8px) scale(.92);
  transition: opacity .24s ease, transform .24s ease, visibility .24s ease, box-shadow .2s ease, filter .2s ease;
}

.blu-v3-recall::before {
  content: "";
  position: absolute;
  inset: 1px 1px auto 1px;
  height: 52%;
  border-radius: 16px 16px 14px 14px;
  background: linear-gradient(180deg, rgba(255,255,255,.42), rgba(255,255,255,.08));
  pointer-events: none;
}

.blu-v3-recall::after {
  content: "";
  position: absolute;
  top: -22px;
  left: -34px;
  width: 74px;
  height: 90px;
  background: radial-gradient(circle, rgba(255,255,255,.34) 0%, rgba(255,255,255,0) 70%);
  transform: rotate(-18deg);
  pointer-events: none;
}

.blu-v3-recall:hover,
.blu-v3-recall:focus {
  color: #fff !important;
  filter: saturate(1.04);
  transform: translateY(-1px) scale(1.02);
  box-shadow:
    0 20px 38px rgba(15,126,216,.34),
    0 10px 20px rgba(13,84,138,.22),
    inset 0 1px 0 rgba(255,255,255,.6),
    inset 0 -2px 8px rgba(8,66,117,.18) !important;
  outline: none;
}

.blu-v3-recall span:last-child {
  position: relative;
  z-index: 2;
}

.blu-v3-recall-dot {
  position: relative;
  z-index: 2;
  width: 11px;
  height: 11px;
  min-width: 11px;
  border-radius: 999px;
  background: #ffffff !important;
  box-shadow:
    0 0 0 5px rgba(255,255,255,.13),
    0 0 16px rgba(255,255,255,.38);
}

.blu-v3-is-online .blu-v3-recall-dot {
  background: #6ff0a5 !important;
  box-shadow:
    0 0 0 5px rgba(111,240,165,.16),
    0 0 16px rgba(111,240,165,.32);
}

.blu-v3-is-offline .blu-v3-recall-dot {
  background: #ff8e8a !important;
  box-shadow:
    0 0 0 5px rgba(255,142,138,.16),
    0 0 16px rgba(255,142,138,.28);
}

@media (max-width: 768px) {
  .blu-v3-recall {
    min-height: 42px;
    padding: 10px 15px 10px 13px;
    border-radius: 16px !important;
    font-size: 12.5px;
  }

  .blu-v3-recall::before {
    border-radius: 14px 14px 12px 12px;
  }
}


/* V3.3.1: desktop position controls for AJUTOR / launcher */
@media (min-width: 769px) {
  .blu-v3-widget {
    bottom: var(--blu-v3-desktop-bottom-offset) !important;
  }

  .blu-v3-position-right {
    right: var(--blu-v3-desktop-side-offset) !important;
    left: auto !important;
  }

  .blu-v3-position-left {
    left: var(--blu-v3-desktop-side-offset) !important;
    right: auto !important;
  }

  .blu-v3-widget.blu-v3-sleeping .blu-v3-recall {
    bottom: 0 !important;
  }
}


/* V3.3.2: WoodMart mobile toolbar integration */
@media (max-width: 768px) {
  .blu-v3-widget.blu-v3-mobile-toolbar-mode .blu-v3-launcher,
  .blu-v3-widget.blu-v3-mobile-toolbar-mode .blu-v3-recall,
  .blu-v3-widget.blu-v3-mobile-toolbar-mode .blu-v3-speech {
    display: none !important;
  }

  .blu-v3-widget.blu-v3-mobile-toolbar-mode {
    bottom: max(74px, var(--blu-v3-mobile-bottom-offset)) !important;
    right: var(--blu-v3-mobile-side-offset) !important;
    pointer-events: none;
  }

  .blu-v3-widget.blu-v3-mobile-toolbar-mode.active {
    pointer-events: auto;
  }

  .blu-v3-widget.blu-v3-mobile-toolbar-mode .blu-v3-panel {
    pointer-events: auto;
  }

  .blu-v3-wd-help { cursor: pointer; }
  .blu-v3-wd-help a { text-decoration: none !important; }
  .blu-v3-wd-help .blu-v3-wd-icon { display: inline-grid; place-items: center; }
  .blu-v3-wd-help .blu-v3-wd-icon svg { width: 22px; height: 22px; display: block; fill: currentColor; }
  .blu-v3-wd-help.is-active,
  .blu-v3-wd-help:hover { color: #129af2 !important; }
}


/* V3.3.3: WoodMart native button mode */
@media (max-width: 768px) {
  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode .blu-v3-launcher,
  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode .blu-v3-recall,
  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode .blu-v3-speech {
    display: none !important;
  }

  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode {
    bottom: max(74px, var(--blu-v3-mobile-bottom-offset)) !important;
    right: var(--blu-v3-mobile-side-offset) !important;
    pointer-events: none;
  }

  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode.active {
    pointer-events: auto;
  }

  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode .blu-v3-panel {
    pointer-events: auto;
  }
}


/* V3.3.4: mobile native WoodMart touch/click safety fix */
@media (max-width: 768px) {
  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode:not(.active) {
    width: 0 !important;
    height: 0 !important;
    min-width: 0 !important;
    min-height: 0 !important;
    overflow: visible !important;
    pointer-events: none !important;
  }

  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode:not(.active) .blu-v3-panel,
  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode:not(.active) .blu-v3-launcher,
  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode:not(.active) .blu-v3-recall,
  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode:not(.active) .blu-v3-speech {
    display: none !important;
    opacity: 0 !important;
    visibility: hidden !important;
    pointer-events: none !important;
  }

  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode.active {
    width: auto !important;
    height: auto !important;
    pointer-events: none !important;
  }

  .blu-v3-widget.blu-v3-woodmart-native-mode.blu-v3-mobile-toolbar-mode.active .blu-v3-panel {
    display: block !important;
    pointer-events: auto !important;
  }
}